Easy Login As Customer Magento 2 Extension by Amasty

Frequently Asked Questions

1. What is the Easy Login As Customer Magento 2 Extension?
This is a Magento 2 extension that allows store administrators and sub-admins to log in as customers, view the store from the customers' perspective, and provide real-time shopping support. It also enables tracking and recording of all admin login attempts.

2. How much does the Easy Login As Customer Magento 2 Extension cost?
The extension costs $149.0 per year.

3. What are the benefits of the Easy Login As Customer Magento 2 Extension?
The benefits include the ability to enhance the shopping process and user experience, quick access to any customer account for support or assistance, real-time shopping support, tracking all admin login attempts, and flexibility to select specific store views associated with a particular customer.

4. Can sub-admins also login as customers using this extension?
Yes, the Easy Login As Customer Magento 2 Extension enables sub-admins to login as customers.

5. How does the Easy Login As Customer Magento 2 Extension enhance the user experience?
By allowing admins to view the website from a customer’s point of view, they can better understand the user experience. This tool also provides quick access to any customer account for support or assistance, contributing to a smoother shopping process.

6. Can I track admin login attempts with the Easy Login As Customer Magento 2 Extension?
Yes, this extension features a tool that tracks and records all admin login attempts, including 'Login as Customer' activity.

7. Which categories does the Easy Login As Customer Magento 2 Extension fall under?
The extension falls under multiple categories such as Magento 2 Admin Login Extensions, Magento 2 User Role Permissions Extensions, Magento 2 Login Attempts Tracking Extensions, Magento 2 User Experience Optimization Extensions and more.

8. Can I open a customer's account page in a new tab with this extension?
Yes, you have the option to open a customer's account page in a new tab or the current tab.

9. Can I select specific store views associated with a particular customer?
Yes, the extension gives you the flexibility to select only specific store views that a particular customer is associated with.

10. Can I operate as a selected customer using the Easy Login As Customer Magento 2 Extension?
Yes, the extension gives you the possibility to operate as a selected customer and perform actions such as browsing, making purchases, and contacting support as a customer.