Help Desk Magento 2 Extension by WyomindHelp Desk Magento 2 Extension

Help Desk Magento 2 Extension by Wyomind

$ 209.0

Expand the features your Magento 2 Store with this extension
Magento 2 Extensions can improve user experience and more
Free Installation if you use the StoreFrame Hub for your ecommerce
M2 EXTENSION OVERVIEW

Overview of the Help Desk Magento 2 Extension Extension for Magento 2 Open Source

The Help Desk Magento 2 Extension is a user-friendly tool for improving customer interactions and managing support tickets. It offers easy installation, one-click enable/disable, message status control, and team management features. Benefits include building customer trust, enabling direct ticket creation, and providing email notifications. Ideal for enhancing sales operations.
Help Desk Magento 2 Extension Screenshots

What is the Help Desk Magento 2 Extension by Wyomind?

The Help Desk Magento 2 Extension is a user-friendly tool designed to improve customer interaction and support. This extension, priced at $209.0, is easy to install and use. It allows users to enable or disable the feature with one click and offers various functions such as mass actions, filters, and sorting in the tickets grid. Customers can create tickets directly from their account, enhancing the ease of interaction. Moreover, this extension supports file attachments and rich text format in messages, ensuring clarity in communication. The extension offers unique benefits like easing interactions with customers, creating trust-based relationships, and enabling efficient support ticket management. Customers can add CC email addresses and attachments to their tickets, and the tickets can be assigned to specific team members, streamlining the support process. An added advantage is the inclusion of previous messages and order histories in each ticket, providing complete context to the support team. Message status can be managed with options such as Open, On-hold, Pending, Closed, and Resolved. The Help Desk Magento 2 Extension also excels in the management of priorities. It enables the assignment of a team manager, selection of users, and management of team members' permissions. It falls under various categories, including Magento 2 Customer Interaction Extensions, Magento 2 Ticket System Extensions, Magento 2 Customer Support Extensions, Magento 2 User-friendly Interface Extensions, and many more. Overall, this extension is a comprehensive solution for businesses seeking efficient, customer-centric support management.

How to Install the Help Desk Magento 2 Extension by Wyomind

Installation steps for this Magento plugin

Installation steps
No hidden fees.
100% security. Guaranteed.
No training or maintenance needed.

Technical Specifications of the Help Desk Magento 2 Extension by Wyomind

Magento 2 Extension Vendor

Wyomind

E-mail

Current Version

1.4.0

Magento 2 Open Source Compatibility

Magento 2.4 (current), Magento 2.3 (obsolete)

Current Version
3.01
Starting at
$29USD
BILLED PER MONTH

Popular Questions about the Help Desk Magento 2 Extension by Wyomind

1. What features does the Help Desk Magento 2 Extension offer?

The Help Desk Magento 2 Extension offers features such as easy installation and usage, a user-friendly interface, and the ability to enable or disable the extension with one click. It also includes ticket management features like mass actions, filters, and sorting options in tickets grid. Other features include the ability to create tickets from the customer account, support for file attachments, rich text format support in messages, and management of message statuses. Furthermore, it also allows the management of team members' permissions, assignment of a team manager, and selection of users.

2. How much does the Help Desk Magento 2 Extension cost?

The Help Desk Magento 2 Extension costs $209.0.

3. What benefits does the Help Desk Magento 2 Extension provide?

The extension benefits users by easing interactions with customers, enabling the creation of support tickets directly from their account, and allowing customers to add CC email addresses and attachments. It also allows assigning tickets to specific team members and managing priorities. Other benefits include providing email notifications for each new message or answer, and including previous messages and orders' history in each ticket.

4. What categories does the Help Desk Magento 2 Extension fall under?

The Help Desk Magento 2 Extension falls under several categories such as Magento 2 Customer Interaction Extensions, Magento 2 Ticket System Extensions, Magento 2 Customer Support Extensions, Magento 2 User-friendly Interface Extensions, Magento 2 Bulk Action Extensions, and several others.

5. Can customers create support tickets from their account with the Help Desk Magento 2 Extension?

Yes, the Help Desk Magento 2 Extension allows customers to create support tickets directly from their account.

6. Does the Help Desk Magento 2 Extension allow file attachments?

Yes, the Help Desk Magento 2 Extension supports file attachments.

7. Does the Help Desk Magento 2 Extension provide email notifications?

Yes, the Help Desk Magento 2 Extension provides email notifications for each new message or answer.

8. Can the Help Desk Magento 2 Extension be enabled or disabled with one click?

Yes, the Help Desk Magento 2 Extension can be enabled or disabled with one click.

9. Does the Help Desk Magento 2 Extension support rich text formatting in messages?

Yes, the Help Desk Magento 2 Extension supports rich text format in messages.

10. Can the Help Desk Magento 2 Extension assign tickets to specific team members?

Yes, the Help Desk Magento 2 Extension has the feature of assigning tickets to specific team members.

Help Desk Magento 2 Extension by Wyomind Features

Easy to use and to install, User-friendly interface, Enable/Disable the extension in one click, Mass actions, filters, and sorting available in the tickets grid, Creation of tickets from the frontend customer account, File attachment available, Rich text format supported in the messages, Orders and tickets history available in the ticket, Possibility to add Cc email addresses to the ticket, Ticket assignation, Message status management: Open / On-hold / Pending / Closed / Resolved, Priorities management, Team management: assignation of a team manager, selection of users, management of the team members permissions

Magento Extension Vendor

Wyomind

Related Magento 2 Extension Categories

The Help Desk Magento 2 Extension can be found in the following categories. Browse through the plugins to find added value for your ecommerce store.
ALL MAGENTO 2 Extensions

Improve your daily routine. Launch your Magento 2 store,
The easy way!

1 Click Deployment
Battle-tested Theme
Ultimate Hosting Performance
Low Cost of Ownership
Quick Time to Market
Fraud protection, zero liability.
Fraud protection, zero liability.
No personal guarantee
Cards for your whole team.
Cards for your whole team.