Facebook Messenger Magento 2 Extension by Zestard Technologies

Top 10 FAQs about the Facebook Messenger Magento 2 Extension

1. What are the main features of the Facebook Messenger Magento 2 Extension?

The Facebook Messenger Magento 2 Extension offers various features, including a one-step login with Facebook, direct chat with the support team via Facebook Messenger, custom greeting messages, and option to change the Messenger icon color. It gives the admin control to enable Messenger by adding the Facebook Page ID and decide where to display the Messenger icon. The admin can also set the icon's position and choose the pages to display it.

2. What is the cost of the Facebook Messenger Magento 2 Extension?

The Facebook Messenger Magento 2 Extension is available for free.

3. What benefits can businesses expect from using the Facebook Messenger Magento 2 Extension?

This extension provides live chat support, making communication with customers easier and allowing for quick resolution of queries. It enables simultaneous communication with multiple customers and instant messaging capabilities. The extension helps maintain strong customer relationships, enhance business growth through quick responses and satisfaction, and facilitate instant resolution of customer queries such as products, bulk orders, payments, and refunds.

4. What categories does the Facebook Messenger Magento 2 Extension fall under?

The Facebook Messenger Magento 2 Extension falls under various categories, including Magento 2 Live Chat Extensions, Magento 2 Customer Communication Extensions, Magento 2 Social Media Integration Extensions, Magento 2 Customer Engagement Extensions, Magento 2 Customer Support Chat Extensions, Magento 2 Facebook Integration Extensions, Magento 2 User Interface Extensions, Magento 2 Customer Interaction Extensions, Magento 2 Messenger Chat Extensions, Magento 2 Social Platform Extensions, Magento 2 Online Messaging Extensions, and Magento 2 Customer Service Extensions.

5. How can I enable the Facebook Messenger in my Magento 2 store?

To enable Facebook Messenger, the admin just needs to add the Facebook Page ID of the account that will be chatting with the customers.

6. Can the Messenger Icon color be customized according to my store theme?

Yes, the Messenger Icon color can be set based on the store theme for the Facebook chat window.

7. Can I choose where to display the Facebook Messenger icon?

Yes, the extension allows the admin to select whether to display the Messenger icon at Desktop, Mobile, or Both views.

8. Can I adjust the position of the Messenger Icon?

Yes, the admin can set the position of the icon (Bottom-Right, Bottom-Left, Top-Right, or Top-Left) based on your needs.

9. Can I select the pages where the Messenger icon will be displayed?

Yes, the admin can select single or multiple pages to display the Messenger icon.

10. Does the extension allow the admin to set a custom greeting message for the customers?

Yes, the admin can set a greeting message that will appear to the customer on the click of the Messenger Icon.