Claude Code
Claude Code
Claude Code is pre-installed in HUB — an agentic AI assistant that plans, edits, runs tests, and ships changes against your production stack. Engineering-grade reasoning with safety boundaries built in.
Agentic Capability
Agentic Capability
Why Claude Code earns its slot in HUB — an agentic AI that plans, executes, and iterates rather than just answering questions. Real engineering work, with real safety boundaries. Read the Claude Code docs.
Plans & Executes
Multi-step task planning, tool calls, file reads, command runs, and iteration on output. The agent decides what to call and when, then verifies the result against the goal.
Tool-Using Agent
Not a chat — Claude Code uses file edits, terminal access, git operations, package management, and shell commands in one session, with audit trail per tool call.
Safety Boundaries
Confirmation prompts before destructive actions, scoped access through session permissions, and an audit log of every tool call. Agentic doesn't mean unattended — it means deliberate.
Pre-installed in HUB
Pre-installed in HUB
Same Claude Code our engineers use, available to your team — running against your actual environment with your access controls applied. See how Claude Code runs in your environment.
In the Console
Claude Code lives in the HUB console alongside your terminal, logs, and metrics. No separate tool, no extra setup, no API keys to manage.
Scoped Access
Read and write permissions follow your session — what your team can see is what Claude Code can see. No backdoor, no elevated privileges, no shared secrets.
Conversation History
Every session logged and preserved alongside the ticket trail. Engineers can pick up where customers left off, with full conversation context and tool-call history intact.
Common Use Cases
Common Use Cases
What customers actually do with Claude Code in HUB — concrete tasks like incident triage, guided fixes, and admin walkthroughs. Not abstract AI promises.
Triage
Query the store, read logs, summarize incidents, and propose root causes before filing a ticket. AI-assisted first response, available to your team 24/7.
Guided Fixes
Propose code edits, run tests on staging, and open pull requests against your repository. Engineer review still required before any production deploy is approved.
Day-to-Day
Magento admin questions, configuration walkthroughs, attribute setup help, and CSV import/export support. Claude Code answers what would otherwise be a routine support ticket.
